Who we are
KA Services (UK) Ltd ("we", "us", "our") provides security services across the United Kingdom. Our registered office is Suite 7, 210 Gateway Business Centre, Church Road, London, E10 7JQ, United Kingdom. For any question about this policy, contact us at Operations@KAservicesltd.co.uk or +44 204 584 2595.
We are the data controller for the personal data described below. Our registration number with the Information Commissioner's Office is [ICO registration number].
What we collect
- Enquiry details — the name, company, email address, telephone number, service required and message you send through our contact form or by email.
- Client and site records — contract details, site addresses, access arrangements and named contacts required to deliver the service.
- Assignment records — patrol logs, visitor records, incident reports and similar operational records created while officers are on duty.
- Recruitment data — where you apply to work with us, the information in your application and the checks required for security screening.
- Technical data — basic information your browser sends when you visit this site, such as IP address and pages viewed.
Why we use it and our lawful basis
- To respond to enquiries and prepare quotations — our legitimate interest in dealing with requests made to us.
- To deliver and administer contracted security services — performance of a contract.
- To keep incident and assignment records — legal obligation and legitimate interest in accountability and evidence.
- To carry out screening and vetting of security personnel — legal obligation and compliance with industry licensing requirements.
- To keep our accounts and meet tax obligations — legal obligation.
CCTV and monitoring
Where we operate or monitor CCTV on behalf of a client, that client is normally the data controller for the footage and we act as their processor under a written agreement. Requests relating to CCTV footage should be directed to the operator of the site in the first instance.
Who we share it with
We share personal data only where necessary: with the client whose site is being protected, with our IT and communications suppliers, with our accountants and professional advisers, and with the police or other authorities where we are required or permitted to do so by law. We do not sell personal data.
How long we keep it
Enquiries that do not become contracts are deleted within [12] months. Contract and assignment records are retained for [6] years after the contract ends, in line with our legal and insurance obligations. Incident reports may be held for longer where there is an ongoing investigation or claim.
International transfers
Personal data is processed within the UK and the European Economic Area. Where a supplier processes data outside these areas, we rely on UK adequacy regulations or the International Data Transfer Agreement.
Your rights
You have the right to be informed about how we use your data, and to request access, rectification, erasure, restriction, portability, and to object to processing. To exercise any of these rights, write to Operations@KAservicesltd.co.uk. We will respond within one month.
If you are not satisfied with our response you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
Cookies
This website uses only the cookies strictly necessary to serve the pages. We do not run advertising or analytics cookies. If that changes we will publish a cookie notice and ask for your consent first.
Changes to this policy
We review this policy periodically. This version was published on [date].