1. About these terms
These terms govern the use of this website and set out the general basis on which KA Services (UK) Ltd supplies security services. Services supplied to a client are governed by the signed contract and assignment instructions for that contract, which take precedence over these terms if they differ.
2. Company details
KA Services (UK) Ltd is a company registered in England and Wales, company number 06557848, VAT number [VAT number], registered office Suite 7, 210 Gateway Business Centre, Church Road, London, E10 7JQ, United Kingdom.
3. Using this website
- The content is provided for general information and does not constitute a contractual offer or professional security advice for any particular site.
- You may not use this website in any way that is unlawful, or that damages, disables or impairs it.
- We may change or withdraw any part of the site without notice.
4. Quotations
Quotations are based on the information supplied at the time of enquiry and remain open for acceptance for [30] days. Rates assume the site conditions, hours and officer numbers described in the quotation. Material changes to those assumptions may require the quotation to be revised.
5. Provision of services
- Officers are deployed in accordance with the agreed assignment instructions and applicable licensing requirements.
- We may substitute officers of equivalent competence where necessary to maintain cover.
- The client is responsible for providing safe access, welfare facilities and any site-specific induction required for officers to work safely.
- We provide a security presence and reporting. We do not act as insurers of the client's property.
6. Charges and payment
Charges are invoiced [weekly/monthly] in arrears and payable within [30] days of the invoice date. Overtime, bank holidays and callouts outside the agreed schedule are charged at the rates set out in the contract. Late payment may attract statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998.
7. Cancellation and notice
Either party may end a rolling contract by giving [30] days' written notice. Cancellation of a booked shift with less than [24] hours' notice may be charged in full.
8. Non-solicitation
The client agrees not to employ or engage any officer supplied by us, directly or indirectly, during the contract or for [six] months after it ends, without our written agreement.
9. Liability
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. Subject to that, our total liability in connection with a contract is limited to [the greater of the charges paid in the preceding twelve months or the amount recoverable under our insurance], and we are not liable for loss of profit, loss of business or indirect or consequential loss. We maintain public liability and professional indemnity insurance; certificates are available on request.
10. Confidentiality and data protection
Each party will keep the other's confidential information confidential. Personal data is handled in accordance with our privacy policy and UK data protection law.
11. Complaints
Please raise any concern with your contract supervisor in the first instance, or write to Operations@KAservicesltd.co.uk. We aim to acknowledge complaints within [2] working days.
12. Governing law
These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
13. Contact
KA Services (UK) Ltd, Suite 7, 210 Gateway Business Centre, Church Road, London, E10 7JQ, United Kingdom. Telephone +44 204 584 2595. Email Operations@KAservicesltd.co.uk.